Wolf Space privacy policy

Last updated 10-sept-2018


Here at Wolf Space we strive to protect your privacy. Below you will find our privacy policy (“Privacy Policy”) that describes how Wolf Space (“Wolf Space”, “we”, “our” or “us”), uses Personal Information (as defined below) that we collect, receive and store about individuals in connection with the use of: (i) the Wolf Space facilities and services at the Wolf Space facility locations, (ii) the Wolf Space website https://thewolfspace.com, and any other website, mobile application and/or digital service (on any media) that we operate (each, together with its sub-domains, content and services, a “Site”); (iii) Services on the Sites that require registration in order to join Wolf Space and/or receive a Service and/or benefits as specified on the Site and (iv) any other software application that we use and/or license (each individually, and collectively, the “Software”). The Wolf Space facilities, services, Sites and Software are individually and collectively referred to herein as the “Services”.


  1. Introduction. We have implemented this Privacy Policy because your privacy, and the privacy of other users, is important to us. Our way of doing that is to let you know in clear, prominent, and easily accessible way how we collect, use and share your Personal Information. In addition, this Privacy Policy explains our information practices and the choices you can make about the way your Personal Information is collected and used in connection with the Services. “Personal Information” means any information that may be used, either alone or in combination with other information, to personally identify an individual, including, but not limited to, a first and last name, a personal profile, date of birth, gender, a picture, an email address a phone number, a home or other physical address, or other contact information, a position and/or an employer, profile on a social network.


  1. Terms of Use. This Privacy Policy forms part of our Wolf Space Member Terms of Service which can be viewed from within the Service and which you must accept prior to downloading, installing and/or using the Services for the first time (“Terms”). Any capitalized but undefined term in this Privacy Policy shall have the meaning given to it in the Terms.


  1. Consent and Modification. By using the Services, you consent to the terms of this Privacy Policy and to our collection, processing and sharing of Personal Information for the purposes set forth herein. If you do not agree to this Privacy Policy, please do not access or otherwise use the Services. We reserve the right, at our discretion, to change this Privacy Policy at any time. Such change will be effective ten (10) days following posting of the revised Privacy Policy on the Services, and your continued use of the Services thereafter means that you accept those changes. Accordingly, you should revisit this Privacy Policy online from time to time at the URL address below to review any changes that may have been made. Should we require further consent from you regarding our handling of your data, we will obtain your consent before any corresponding changes become effective. You can retrieve the current version of the Privacy Policy at any time at https://thewolfspace.com/privacy/.


  1. What Personal Information We Collect and How We Collect It. We do not currently require you to provide Personal Information in order to have access to some general information available on the Services. But, we do receive and/or collect Personal Information from you in the following ways:


  • Membership and/or Registration for Use of Services. Some of the Services require registration. Upon registration, you will be asked to provide personal details such as first name and surname, date of birth, gender, home address, e-mail address, telephone number and company name. The mandatory fields will be explicitly marked. Certain Services, for example reservation of facility services, community benefits and membership, may not be used without providing the information requested in the mandatory fields. Upon performance of actions through, or use of, the Services, the personal details that you provided will be recorded. You are required to provide correct, accurate and full details and, by the fact of use of the Services, confirm the validity of the details provided. It is clarified that erroneous or incomplete details may preclude you from using the Services or interrupt the use thereof, including prevention of the possibility of using the physical facilities. No personal details of a third party shall be provided without his/her explicit consent.
  • Usernames and Passwords.Where you are asked to choose a username and password, you are required to keep them confidential in order to prevent misuse thereof.
  • Account. In order to utilize or benefit from certain Services, you may be required to create an account (“Account”). You acknowledge and agree that information you provide in the course of creating an Account or registering for an event or use of the Services, including but not limited to, name, email address, phone number, physical address, and employer, may be provided to and maintained by third parties offering services and Software to Wolf Space and its community members, whether or not you complete the registration process, and may be used by Wolf Space or its service providers in connection with the products, services and events offered by them.
  • Visual. For security reasons our premises may be monitored by security cameras. We may use this footage in case of any damage/theft/crime that takes place on the premises
  • ‘Contact Us’ Information.If you send us a “Contact Us” / “Book a free tour” / “Book a meeting room” request, whether by submitting an online form, by sending an email, you may be required to provide us with certain information, such as your name, phone number, email address and company name.


  1. Events; Visits to Wolf Space Facilities.When you participate in Wolf Space events or visit our facilities, we may collect your name, company, position, email, and phone number, as well as members and companies you are visiting.


  1. Log Files.We may make use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, viewed pages, clicked links, and any other information your device, application, and/or browser may send to us. We may use such information to personalize your experience when using our Services, analyze trends, administer the Services, track your use of the Services, gather demographic information, and analyze security aspects.


  1. Cookies and Other Tracking Technologies. Our Services may utilize “cookies”, anonymous identifiers and other tracking technologies in order for us to provide our Services and present you with information that is customized for you. A “cookie” is a small text file that may be used, for example, to collect information about activity on the Services. Certain cookies and other technologies may serve to recall Personal Information, such as an IP address, previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.


  1. The Way We Use Personal Information. If you submit and/or we collect Personal Information through the Services, then we may use such Personal Information in the following ways:


  • We will use your Personal Information to provide and improve our Services, to provide you with support and assistance in using the Services, to solicit feedback in connection with your use of the Services, to contact you in connection with the Services and certain programs or offerings that you may have registered for, to develop audience insights and/or look-alike models in connection with marketing campaigns, and to target advertisements and other content to you or others, subject to applicable law, and to identify and authenticate your access to the parts of the Services that you are authorized to access.
  • We may use your designated email address and/or phone number to: (i) send you updates or news regarding the Services and our notifications; (ii) respond to a “Contact Us” or administrative request (for example, to change your password); (iii) send you suggestions for events, benefits and other offerings; and/or (iv) send you ads and related content and information for marketing or promotional purposes.
  • We may share your Personal Information with our third party service providers and partners, to provide you with Services and to conduct our business operations. Such information may be transferred to different countries that are within the EEA, that the European Commission has deemed as providing adequate protection of personal data, or that are parties to the EU-US Privacy Shield. We use commercially reasonable efforts to only engage or interact with third party service providers and partners that post a privacy policy governing their processing of Personal Information.
  • We may disclose your Personal Information or any information you submitted via the Services if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our Terms, including investigations of potential violations thereof; (iii) detect, prevent, or otherwise address fraud or security issues; or (iv) protect against harm to the rights, property or safety of Wolf Space, our members, yourself, or the public.


  1. Use of Anonymous Information.We may use Anonymous Information or disclose it to third party service providers in order to improve our Services, offer Services and benefits, or improve our advertising effectiveness. We may also disclose Anonymous Information (with or without compensation) to third parties, including advertisers and partners. “Anonymous Information” means information that does not enable identification of an individual user, such as aggregated information about the use of our Services.


  1. Opting Out. You may choose not to receive future promotional, advertising or other Services-related emails, and text messages (SMS), etc. from us by selecting an unsubscribe link at the bottom of each message that we send. Please note that even if you opt out of receiving the foregoing messages, we may still send you a response to any “Contact Us” request as well as administrative emails (for example, in connection with a password reset request) that are necessary to facilitate your use of the Services.


  1. Choice.At all times, you may choose whether or not to provide or disclose Personal Information. If you choose not to provide mandatory Personal Information, you may still visit parts of the Services but you may be unable to access certain applications, options, programs, offers, and services that involve our interaction with you.


  1. Access/Accuracy.To the extent that you do provide us with Personal Information, we wish to maintain accurate Personal Information. If you would like to delete or correct any of your other Personal Information that we may be storing, you may use the tools that we make available on the Services or you may submit an access request by sending an email to hello@thewolfspace.com. Your email should include adequate details of your request.  Notwithstanding the foregoing, we may retain certain Personal Information in connection with pending or potential legal disputes, as required by law enforcement or other government agencies, to process and maintain records of financial transactions, or as requested by you. Please note that depending on the nature and the scope of the Personal Information concerned, your denial to provide information may impede or prevent the provision of the Services.


  1. Links to and Interaction with Third Party Products. The Services may enable you to interact with or contain links to your Third Party Account and other third party websites, mobile software applications and services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of these Third Party Services. Please be aware that the Third Party Services may collect Personal Information from you. Accordingly, we encourage you to read the terms, conditions, and privacy policy of each Third Party Service that you choose to use or interact with.


  1. Children’s Privacy.The Services are not structured to attract and are not intended for use by children under the age of 16 years. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 16 years. If we learn that we have collected Personal Information from a child under 16 years, we will delete that information as quickly as possible. If you believe that we might have any such information, please contact us at hello@thewolfspace.com.


  1. Security.The security of Personal Information is important to us. We follow generally accepted industry standards, including the use of appropriate administrative, physical and technical safeguards, to protect the Personal Information submitted to us. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security or confidentiality. If you have any questions about the security of the Service, you can contact us at hello@thewolfspace.com.


  1. Merger, Sale or Bankruptcy. In the event that all or part of our business is acquired by or merged with a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign Personal Information in connection with the foregoing events. If required by law, we will obtain your consent for such transfer.


  1. Commitment. We are committed to protecting your privacy. Protecting your privacy online is an evolving matter, and we are constantly evolving our Services to meet these demands. If you have any comments or questions regarding our Privacy Policy, or your Personal Information that we may be storing and using, please contact us at hello@thewolfspace.com.